Privacy policy
eBilanz-Online
Introduction
General
The
Bundesanzeiger Verlag GmbH
Amsterdamer Str. 192
50735 Cologne
Tel.: +49 (0)221 97668-0
Fax: +49 (0)221 97668-278
E-mail:
service(at)bundesanzeiger.de
operates this website as a service and information offering.
We will only process your personal data in accordance with the provisions of the applicable data protection laws. You will find the individual data protection terms in a small glossary under “Definitions”. The following provisions will inform you about the type, scope and purpose of the collection, processing and use of personal data. This data protection declaration only applies to our websites. If you are redirected to other sites via links on our pages, please find out how your data is handled there.
Your personal data is encrypted by digital security systems wherever possible and protected against damage, destruction or unauthorized access by technical and organizational measures.
Browser data
For technical reasons and to maintain and improve functionality, information that your internet browser transmits to us is automatically collected and stored by us and, if necessary, passed on to third parties. This is explained in more detail under Disclosure. Our legitimate interest in processing is the operational security of the website in accordance with Art. 6 para. 1 f GDPR.
These are:
- Browser type and version
- Operating system
- Website from which you visit us (referrer URL)
- Website you visit
- Date and time of your access
- Your internet protocol data (IP address)
- Amount of data transferred
- Access status (files transferred, file not found, etc.)
These anonymous data are stored separately from any personal data you may have provided and thus do not allow any conclusions to be drawn about a specific person. They may be evaluated for statistical purposes in order to optimize our website and our offers. After the evaluation, these data are deleted.
Anonymized user profiles
Unless otherwise stated, you are not required to provide personal data in order to use our website. Every time a user accesses the above-mentioned web pages and every time a file is accessed, data about this process is stored in a log file. We use this data to enable you to visit our site from a technical point of view. Furthermore, we use this data for statistical purposes to improve the design and layout of our website. This data is not used to identify you personally. Pursuant to Article 6 (1) (f) GDPR, our legitimate interest in processing this data is to ensure the operational reliability and functionality of the website.
The following data record is stored for each retrieval:
- Name of the retrieved file
- Date and time of the retrieval
- Amount of data transferred
- Report on whether the retrieval was successful
- Description of the type of web browser
- requesting domain
- Country of origin of the domain
- Creating a user profile (registration)
Creating a user profile (registration)
You have the option of registering on our website and thus creating a user profile. When you register on our website, in addition to the data that your internet browser automatically transmits to us, we collect and use the following data, which is marked as mandatory or voluntary depending on the processing purpose:
- Date of registration
- Your first name and surname
- Your address data
- Your email address
Your user profile allows you to use further parts of our website and to log in to the offers you have purchased. The legal basis for the data processing is the consent of the data subjects and the processing for the performance of a contract in accordance with Art. 6 (1) a) and b) EU GDPR.
Collection and use of personal data
Your personal data, insofar as it is necessary for the establishment, content or modification of the contractual relationship (inventory data), is used exclusively for the execution of the contract. We expressly reserve the right to resort to statutory permissions and legal bases.
When you contact us by email, fax or telephone, we will ask you for some personal information. We will only request the data that we need to process your contact request in a meaningful way, but at least your first and last name, email address and telephone number. The legal basis is the legitimate interest in processing in accordance with Art. 6 para. 1 f) GDPR or the processing in the context of pre-contractual or contractual measures in accordance with Art. 6 para. 1 b) GDPR. The required data fields are marked. In addition, you can voluntarily provide us with further data as part of the contact request. The data is stored by us and used for the purpose of answering your contact request. Some of the services on our portal are offered in collaboration with partner companies. In order to offer this partner service, it may be necessary for us to also share your personal data with these partner companies. However, in this case, too, the data will be used exclusively for the purpose of answering your contact request, including by our partner. The voluntary provision of this data constitutes consent to the use of the data in the above sense. We will log your consent to the collection and use of data. The legal basis for data processing is the consent of the data subject in accordance with Art. 6 (1) (a) GDPR. For example, your name and address must be passed on to the billing service provider for the billing of chargeable services. Without your express consent or without a legal basis, your personal data will not be passed on to third parties outside of the contract.
By order of the competent authorities, we may, in individual cases, provide information about inventory data if this is necessary for the purposes of criminal prosecution, to avert danger by the police authorities of the federal states, to fulfill the statutory tasks of the federal and state authorities for the protection of the constitution, the Federal Intelligence Service or the Military Counter-Intelligence Service, or to enforce intellectual property rights. We carefully review such requests – should they arise – within the means available to us and only pass on your data if the legal obligation for us to do so is established. The legal basis for data processing in these cases is then, in accordance with Art. 6 Para. 1 c) GDPR, the fulfillment of legal obligations of the person responsible, as well as relevant special laws.
Newsletter
We offer you the opportunity to subscribe to our newsletter on our website. You can order a newsletter by registering online to receive the newsletter with your e-mail address. You will then receive a confirmation e-mail with a link. From then on, we will send you the newsletter to the registered e-mail address.
When you sign up for a newsletter through our website, we always collect your title, first and last names, email address, IP address and a timestamp. We need this information to prove that you have consented to receive the newsletter. When you subscribe to the newsletter, we store this information for as long as you receive our newsletter and beyond, for as long as we need to prove the consent you have given, i.e. until any claims become time-barred.
We use our service provider Mailingwork GmbH (Birkenweg 7, 09569 Oederan, Germany) for the technical delivery of the newsletter. We only collect the reach data via our service provider and determine, among other things, which links have been clicked on particularly often. Furthermore, our service provider also enables us to divide the newsletter recipients into different categories (“clusters”). This allows us to subdivide newsletter recipients, for example, by region (city) or end device. This way, we can better adapt our newsletters to target groups. Our service provider helps us with the technical implementation of sending the newsletter.
The legal basis for our data processing when sending the newsletter is your consent (Art. 6 para. 1 a GDPR). For the other data, the IP address and the timestamp, the permission basis lies in our legitimate interest according to Art. 6 para. 1 f GDPR to be able to prove that you have consented to receive the newsletter.
You can unsubscribe from the newsletter at any time and revoke your consent to receive it by simply clicking on the corresponding link at the end of the respective newsletter. We will block your personal data immediately upon your revocation and only use it for legitimate verification purposes, as long as there is a basis for permission to do so, for example to be able to prove that you had consented to receiving the newsletter until the expiry of limitation periods.
Cookies
We use cookies on our website. These are small text files that are sent from our web server to your computer to store certain information (e.g. identification features).
If you use our website anonymously, statistical evaluations of use, including the recording of new and returning visitors, are carried out using cookies. Furthermore, we use cookies to measure the scope of use of free content. In order to determine this scope of use, our website sends a so-called unit ID to your browser. This is an anonymous code that serves the sole purpose of recording the content already used free of charge.
If you use our website with your user profile, cookies are used to identify your browser for the duration of your visit, including when you access different pages. It is also possible to view our website without cookies being stored. You can disable cookies in your browser settings or set your browser to notify you when a website wants to store cookies on your device. In this case, you decide whether to accept the cookie. However, for technical reasons, it is necessary to allow temporary cookies completely in order to use the full functionality of our website. Even if you disable cookies, our website sends the described unit ID to your browser to measure the usage of free content. The legal basis for this is our legitimate interest in accordance with Article 6 (1) (f) GDPR.
Further information on blocking cookies can be found on the help pages of your internet browser. For example, for Windows Internet Explorer at windows.microsoft.com and for Firefox at support.mozilla.com.
a) Technically necessary cookies
cc
Lifespan: 90 days (if you click on “Agree to all” in the cookie consent banner), otherwise 1 day
Purpose of data collection: Technically necessary cookie to store cookie consent settings.
JSESSIONID
Lifespan: Duration of session
Purpose of data collection: Technically necessary cookie to manage the user session.
lang
Lifespan: 2 days
Purpose of data collection: Technically necessary cookie to store language settings
validade-cookie
Lifespan: Duration of session
Purpose of data collection: technically necessary cookie to check whether cookies may be set
wordpress_test_cookie
Lifespan: Duration of session
Purpose of data collection: Technically necessary cookie to check whether cookies may be set
pll_language
Lifespan: 1 year
Purpose of data collection: Technically necessary cookie to store language settings
NSC_cboa_xxx.fcjmboapomjof.ef
Lifespan: Duration of session
Purpose of data collection: technically necessary cookie for load distribution (load balancer)
BIGipServer#
Lifetime: End of Session
Purpose of data collection: Used to distribute traffic on the website to multiple servers to optimize response times.
wpEmojiSettingsSupports
Lifetime: End of Session
Purpose of data collection: This cookie is associated with a bundle of cookies that serve the purpose of providing and presenting content. The cookies retain the correct state of font, blog/image sliders, color themes and other website settings.
b) Matomo
With your consent, data is collected and stored on this website using Matomo, an open-source web analysis tool (https://matomo.org), for optimization purposes. This data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. The cookies enable the internet browser to be recognized. The data collected using Matomo will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately granted consent of the person concerned. The software runs exclusively on the servers of Bundesanzeiger Verlag GmbH. The information generated by the cookie about your use of this website will not be disclosed to third parties. The legal basis for the processing is your consent in accordance with Art. 6 (1) point a GDPR.
The following cookies are used in particular:
_pk_id
Type: Statistics
Lifespan: 13 months
Data: visitorID.cookieCreationTimestamp, visitsCount.currentVisitTimestamp, lastVisitTimestamp.lastEcommerceOrderTimestamp
Purpose: Stores user details, e.g. the unique visitor ID
_pk_ref
Type: Statistics
Lifespan: 6 months
Data: Referrer URL
Purpose: Stores referrer information from the first time the website is accessed
_pk_ses, _pk_cvar, _pk_hsr
Type: Statistics
Lifespan: 30 minutes
Data: Matomo sessionId, if this is not set during the visit, the visit count in _pk_id is increased, page-specific variable keys and values, Matomo heatmap session recording data
Purpose: To store short-term data about visits to the website
_pk_testcookie
Type: Statistics
Lifespan: Short-term (< 1 second)
Data: Test data
Purpose: Created and immediately deleted to test whether the user’s browser supports cookies.
By default, web analytics is disabled. You can decide whether a unique web analytics cookie may be stored in your browser to enable the website operator to collect and analyze various statistical data. If you wish to opt out at a later date, please select the appropriate option at the following link “Revoke cookie settings” to store the Matomo deactivation cookie in your browser.
c) Mouseflow
This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (only with anonymized IP addresses). To do this, data is collected and stored for marketing and optimization purposes.
This data includes:
- Clicks, mouse movements, hovering, scrolling
- browser
- device (desktop/tablet/mobile)
- language
- operating system
- screen resolution
- visit duration
- navigation (URLs)
- page content (HTML)
- ISP & location (city, state/region, country)
- visitor type (first-time visitor/return visitor)
- individual tags or variables
This creates a protocol of mouse movements and clicks with the intention of randomly playing back individual website visits and deriving potential improvements for the website from this.
Furthermore, Mouseflow is used to play feedback campaigns to measure satisfaction with the website and/or specific content. The playing of such feedback campaigns and participation are also recorded in the cookie.
The data collected with Mouseflow will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately granted consent of the person concerned. The processing is carried out on the basis of your consent in accordance with Article 6 (1) a) GDPR. You have the right to revoke your consent at any time.
If you do not want a recording to be made, you can disable it on all websites that use Mouseflow by clicking on the following link: www.mouseflow.de/opt-out/.
The data will be deleted as soon as it is no longer required for the purpose for which it was collected and no statutory retention periods apply. The deletion usually takes place after 12 months.
The following cookies are used in particular:
Cookie name: Mf_[website-id]
Purpose: 1st party cookie,
identifies the current session on the website
Lifespan: duration of the session
Cookie name: Mf_user
Purpose: 1st party cookie,
checks whether a new or returning user is accessing the site
Lifespan: persistent
d) Google Ads & Google Ads Conversion Tracking
We use Google Ads to advertise our products, offers and services online. This way, we want to make more people on the internet aware of the high quality of our offers. As part of our advertising measures through Google Ads, we use the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). With the help of conversion tracking, we can significantly better adapt our offer to your interests and needs. In the following, we will explain in more detail why we use conversion tracking, what data is stored in the process and how you can prevent this data storage. The legal basis for the use of Google Ads conversion tracking is Article 6 (1) a (consent).
What is Google Ads?
With the help of the in-house Google Ads platform, online ads can be created to bring our products and services to the attention of interested people.
What is a conversion?
A conversion occurs when website visitors become acting visitors. This always happens when you click on our ad and then take another action, such as visiting our website. With Google’s conversion tracking tool, we record what happens after a user clicks on our Google Ads ad. For example, we can see whether products have been purchased, services have been used, or whether visitors have signed up for our newsletter.
Why do we use Google Ads conversion tracking?
We use Google Ads to draw attention to our offer on other websites as well. The aim is to ensure that our advertising campaigns only reach people who are interested in our products and offers. With the conversion tracking tool, we can see which keywords, ads, ad groups and campaigns lead to the desired customer actions. We can see how many customers interact with our ads on a device or in a browser and then perform a conversion. This data enables us to calculate our cost-benefit factor, measure the success of individual advertising measures and consequently optimize our online marketing measures and make our website more appealing.
What data is stored by Google Ads conversion tracking?
We have integrated a conversion tracking tag into our website to enable us to better analyze certain visitor actions. When you click on one of our Google Ads, a cookie called “conversion” from a Google domain is stored on your computer (usually in the browser) or mobile device. Cookies are small text files that store information on your computer. The following cookie is set in the course of conversion tracking:
Name: Conversion
Value: EhMI_aySuoyv4gIVled3Ch0llweVGAEgt-mr6aXd7dYlSAGQ331656656213-3
Purpose: This cookie stores every conversion you make on our site after you have come to us via a Google ad.
Expiry date: after 3 months
As soon as you complete an action on our website, Google recognizes the cookie and stores your action as a so-called conversion. As long as you are surfing on our website and the cookie has not yet expired, we and Google recognize that you have found us through our Google Ads ad. The cookie is read and sent back to Google Ads with the conversion data.
For more information about how Google uses conversion data and Google’s privacy policy, please visit:
e) Google Analytics 4
Insofar as you have given your consent, this website uses Google Analytics 4, a web analysis service of Google LLC. The responsible body for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Type and purpose of processing
Name: _ga / _ga_#
Google Analytics uses cookies that enable an analysis of your use of our websites. The information collected by cookies about your use of this website is usually transferred to a Google server in the USA and stored there.
Google Analytics 4 has anonymization of IP addresses enabled by default. Due to IP anonymization, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. According to Google, the IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
During your visit to the website, your user behavior is recorded in the form of “events”. Events can be:
- Page views
- First visit to the website
- Start of the session
- Visited web pages
- Your “click path”, interaction with the website
- Scrolls (whenever a user scrolls to the bottom of the page (90%)
- Clicks on external links
- Internal search queries
- Interaction with videos
- File downloads
- Seen/clicked on ads
- Language setting
The following is also recorded:
- Your approximate location (region)
- Date and time of visit
- Your IP address (in abbreviated form)
- Technical information about your browser and the devices you use (e.g. language settings, screen resolution)
- Your internet provider
- The referrer URL (via which website/advertising medium you came to this website)
Purposes of processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website and compiling reports on website activity. The reports provided by Google Analytics serve to analyze the performance of our website and the success of our marketing campaigns.
Recipient
The recipients of the data are/may be
- Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor according to Art. 28 GDPR)
- Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
- Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Third-country transfer
On July 10, 2023, the European Commission adopted its adequacy decision for the United States. Google LLC is certified under the EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to third countries (e.g. to Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider.
Storage period
The data sent by us and linked to cookies is automatically deleted after 14 months. The maximum lifespan of Google Analytics cookies is 2 years. Data that has reached the end of its retention period is automatically deleted once a month.
Legal basis
The legal basis for this data processing is your consent in accordance with Art. 6 (1) (1) (a) GDPR and Section 25 (1) (1) TTDSG.
Withdrawal
You can withdraw your consent at any time with effect for the future by accessing the cookie settings for our products at the bottom left of the screen and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until the withdrawal remains unaffected.
You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in a loss of functionality on this and other websites. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by
a. do not give your consent to the setting of cookies or
b. download and install the browser add-on to disable Google Analytics HERE.
For more information about the Google Analytics Terms of Use and Google’s privacy policy, please visit and .
f) Privacy Policy for Microsoft Ads
Microsoft Ads is an online advertising service provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA) that enables advertisers to deliver their ads on Microsoft websites and services such as Bing, MSN, Outlook.com and others. Microsoft Ads uses various technologies and data collection methods to display and optimize personalized ads. This privacy statement explains what personal data is collected in connection with the use of Microsoft Ads and how Microsoft uses this data.
What data is collected?
Microsoft Ads collects various types of data to provide and optimize personalized ads:
- Device and usage data: Microsoft Ads collects information about the device you use to access Microsoft services, such as device type, IP address, browser type and version, device settings and configurations, and usage data, such as pages visited and searches performed.
- Location data: If you allow access to location services, Microsoft Ads collects your location to display ads that are relevant to your location.
- Demographic data: Microsoft Ads may collect information about your age, gender and other demographic data to provide personalized ads.
- Interest-based data: Microsoft Ads may collect data about which ads you have clicked on, which searches you have performed, and which pages you have visited in order to understand your interest in certain topics and to deliver personalized ads.
- Cookies and similar technologies: Microsoft Ads uses cookies and similar technologies to collect and store information about your activities on Microsoft services. For more information, see the Microsoft Cookie Policy.
The legal basis for the use of Microsoft Ads Conversion Tracking is Article 6 (1) a GDPR (consent).
How is the data used?
Microsoft Ads uses the collected data to deliver and optimize personalized ads. The data may also be linked to other Microsoft services and products such as Microsoft Advertising, Microsoft Analytics and Microsoft Dynamics 365. Microsoft Ads also uses the data for analysis purposes, to measure and improve the effectiveness of ads and to generate reports.
How is the data shared?
Microsoft may share personal data with third parties as part of Microsoft Ads in order to provide and optimize personalized ads.
We have decided to use Microsoft Ads Conversion Tracking to display our ads to potential customers on other websites. The conversion tracking tool helps us see which keywords, ads, ad groups, and campaigns lead to desired customer actions. We can measure how many customers on a device or browser interact with our ads and then perform a conversion. Based on this data, we can evaluate the success of individual advertising measures and optimize our online marketing measures, as well as make our website more appealing in order to achieve a higher return on investment (ROI).
We have integrated a conversion tracking tag into our website to better analyze certain visitor actions. When you click on one of our Bing ads, a UET tag from a Bing domain is stored on your computer or mobile device. UET tags are small code snippets that store information on your computer or mobile device.
As soon as you complete an action on our website, Bing recognizes the UET tag and stores your action as a so-called conversion. As long as you surf on our website and the UET tag has not yet expired, we and Bing recognize that you have found us via our Bing ad. The UET tag is read and sent back to Bing Ads with the conversion data.
For more information about how Microsoft Ads uses conversion data and to review the Microsoft Privacy Statement, please visit:
If you have questions about data protection at Microsoft, you can also contact the Microsoft data protection officer directly: Microsoft Privacy, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA
g) HubSpot
We use HubSpot for our online marketing activities. This is an integrated software solution that we use to cover various aspects of our online marketing.
It is used in particular for:
Contact forms
Call-back forms
Order forms
Event registrations
White paper downloads
Newsletter subscriptions
We use HubSpot to get in touch with visitors to our website and to determine which of our company’s services are of interest to you. All information we collect is subject to this data protection policy and the settings you have made.
If we ask you for your consent to use it, the legal basis for processing data is consent, Art. 6 para. 1 lit a GDPR. Furthermore, its use may be a component of our (pre-)contractual services, provided that the use of Hubspot has been agreed in this context, Art. 6 para. 1 lit b GDPR. Otherwise, user data is processed on the basis of our legitimate interests, Art. 6 para. 1 lit. f GDPR. In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration. Here you will find all information on the use of cookies that will be used after you have given your consent.
HubSpot is a software company from the USA with a branch/place of jurisdiction in Berlin, Germany. The data processing takes place in Germany. Our contractual partner is:
HubSpot
Germany GmbH
Am Postbahnhof 17
10243 Berlin, Germany
More information about HubSpot’s privacy policy:
More information from HubSpot regarding EU data protection regulations
More information about the cookies used by HubSpot can be found here:
External links or hyperlinks to websites of other providers
Our website contains external links or hyperlinks to the websites of other providers. These are to be distinguished from our own content. This third-party content does not originate from us, nor do we have any influence over the content of third-party sites
. When you select an external link or hyperlink, you will be redirected from our website to the website of the third-party provider. In this case, we cannot guarantee that your data will be handled confidentially or that these third-party providers will comply with data protection regulations. The responsibility for this lies solely with the respective website provider.
Should we become aware of any illegal content of the external links or hyperlinks available on our website, we will remove the links concerned immediately. Please contact the data protection officer at dsb@bundesanzeiger.de if you have any relevant information.
Your rights / contact details / objection
Objection and revocation
You can object to the use of your data at any time with effect for the future without prior consent.
We would like to point out that you can also revoke any consent you may have given at any time, even partially, with effect for the future. To do so, it is best to send an e-mail to:
dsb(at)bundesanzeiger.de
or by post to: Data Protection Officer Bundesanzeiger Verlag GmbH, Amsterdamer Straße 192, 50735 Cologne,
or by telephone: Tel.: +49 (0) 221 / 9 76 68-0,
Please note that the consent you revoke is only effective for the future and has no influence on the legality of the processing in the past. In some cases, despite your revocation, we are entitled to further process your personal data on another legal basis – for example, to fulfill a contract.
You also have the following rights:
Articles 13, 14 EU GDPR – Right to information
Article 15 EU GDPR – Right of access: Upon request, we will be happy to provide you with information about the data stored about you. The information will be provided in text form. See below for contact details.
Article 16 EU GDPR – Right to rectification
Article 17 EU GDPR – Right to erasure
Article 18 EU-DSGVO – Right to restriction of processing
Article 19 EU-DSGVO – Notification
Article 20 EU-DSGVO – Right to data transfer
Article 21 EU-DSGVO – Objection
Article 22 EU-DSGVO – Automated decisions in individual cases including profiling
Article 23 EU-DSGVO – Restrictions
Article 77 EU-DSGVO – Right of appeal
The legislator has issued a wide range of retention obligations and deadlines. After these deadlines have expired, the data is routinely deleted.
Note:
We endeavor to store your personal data in such a way that it is not accessible to third parties by taking all technical and organizational possibilities. When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by post.
Updates and changes to the privacy policy
Any changes to the privacy policy will be announced here on this website and will apply from the date of publication. If Bundesanzeiger Verlag GmbH wishes to use your data for further purposes, we will ask for your permission. The purpose for which this data is used will only change with your consent.
This privacy policy is currently valid and is dated 05.07.2021.
Definition / Glossary
“Anonymization” is the alteration of personal data in such a way that the individual details about personal or factual circumstances can no longer be assigned to an identified or identifiable natural person, or only with a disproportionate amount of time, cost and labor.
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name , an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
“Special types of personal data” are information from which racial and ethnic origin, political opinions, religious or ideological beliefs or trade union membership, as well as genetic data, biometric data for the unique identification of a natural person, health data or data on the sex life or sexual orientation of a natural person
“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, authorities which may receive personal data in the context of a specific investigation task under Union or national law shall not be considered as recipients; the processing of such data by the said authorities shall be carried out in accordance with the applicable data protection rules and in accordance with the purposes of the processing; “collect” means to obtain data about the data subject.
“Third party” means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorized to process the personal data.
“Pseudonymization” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person. “Enterprise” means any natural or legal person engaged in an economic activity, irrespective of its legal form, including partnerships or associations regularly engaged in an economic activity.
“Group of companies” is a group consisting of a controlling company and the companies dependent on it.
“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Out-of-court online dispute resolution
The European Commission provides a platform for out-of-court online dispute resolution (the so-called OS platform) at ec.europa.eu/consumers/odr/.
We would like to point out that we do not participate in dispute resolution proceedings before a consumer dispute resolution body.
